Jefe Shipping Policy

Last Updated: 02/13/2026


At JEFE LUX, we take pride in preparing and shipping each order with care.


Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.


Shipping Time

Shipping times vary based on location and selected shipping method. Estimated delivery times are typically 3–7 business days after processing. Please note that delivery times are estimates and not guaranteed.

Jefe Return Policy

Last Updated: 02/13/2026


Return & Refund Policy

At JEFE LUX, we value quality and customer satisfaction. Please review our return policy carefully before making a purchase.


Returns

Due to hygiene and quality standards, all sales are final. We do not accept returns or exchanges unless the item is damaged, defective, or incorrect upon arrival.


Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

    •    Your order number

    •    Clear photos of the item and packaging


Once reviewed and approved, we will issue a replacement or store credit.